You can return your order from the EU free of charge within 14 days after you received your order; with the exception of Sale items, for which returns are the charge of the customer.
Orders from outside of the EU can also be returned within 14 days after you received the order. In this case the costs for the return have to be paid by the customer.
If you wish to return your order, please send an email including your order n° to our customer service team at firstname.lastname@example.org
Please note that we can only accept items from the country which the original shipment was sent to.
All items must be returned in their original condition, without having been worn, washed or altered and with all tags still attached.
Returned items that do not meet our policy will not be accepted and will be send back to the customer.
All returns will be credited as soon as possible (currency, account and payment method as used for original purchase).